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Frequently Asked Questions

How long should I be running my filter?

Answer: DE Filter - 1hr per 10 degrees (Summer - 100 degrees = 10 hrs. per day)

Cartridge Filter - 1hr per 10 degrees (Summer - 100 degrees = 10 hrs. per day)

Sand Filter - 1hr per 10 degrees (Except in the spring and summer months, that’s when we recommend 12-14 hrs. per day for sand filters)

****THESE ARE HIGHLY RECOMMENDED TIMES****

If filters become clogged and are not backwashed or cleaned, or you do not adhere to these recommended times then your pool may not look its best and will start accumulating dead algae and organic matter

Why was the service tech only in our backyard for 30 seconds?
Why do I have algae on my walls and steps?
Why is my spa green?
What's the white powder at the bottom of my pool?
How long before I can go swimming?
Why are my eyes irritated and red?
Is my pool safe if a child an accident?
Why did my pool turn green/brown after a hard rain?
Can you still service the pool if i put a cover on it?
What are the stains in my pool?
Can I add algaecide to my pool?
What kind of filter do I have and how do I use it?