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Frequently Asked Questions

Why is my spa green??

Answer: You may notice that your spa will start turning green with dead algae but your pool will look great. This happens because the spa is a trapped body of water and doesn’t get near the circulation that your pool gets. Its a good idea especially during the spring and summer months to put your system into “spa only mode” without heating the water. This will allow ALL the water to get filtered and if you do this pretty regularly you will notice that the spa will look just as good as the pool.

Why was the service tech only in our backyard for 30 seconds?
Why do I have algae on my walls and steps?
What's the white powder at the bottom of my pool?
How long before I can go swimming?
How long should I be running my filter?
Why are my eyes irritated and red?
Is my pool safe if a child an accident?
Why did my pool turn green/brown after a hard rain?
Can you still service the pool if i put a cover on it?
What are the stains in my pool?
Can I add algaecide to my pool?
What kind of filter do I have and how do I use it?